Refund Policy

Customers can return all unopened / Unused items to:

 

TCT
2501 7th Ave N
Suite 2 
Fargo, ND 58102

Contact TCT support at support@truecolortoner.com to receive return instructions within 60 says of receiving your order. All defective items are eligible for free return or replacements. Items returned unopened and unused for non-defective reasons may be subject to a restocking fee to cover the cost of shipping for delivery and return. 

As stated above, please reach out to our support team at support@truecolortoner.com and they will be able to assist with any questions or concerns regarding returning items and provide an RMA number.

All returns are processed as they are received, and the RMA# or original purchase information must be added inside or to the package in some manner for the return to be processed. Returns without RMA#'s are not guaranteed to be processed.

Thank you,

TCT Customer Support